1. The Franchisee shall engage appropriate number of managerial and non-managerial personnel as may be decided by KKI, depending upon the size and location of the Premises and the volume of business transacted by the Franchisee. Initially, the Franchisee shall engage the following staff members:

(i) General Manager, possessing qualification as mentioned in Clause II above.

(ii) There should be an adequate number of Dealers at the Counters to attend to the Clients and conduct the foreign exchange transactions as permissible under the law and to maintain appropriate records. The Dealers shall possess such qualification and experience as KKI may consider necessary. The Dealers shall sign the bills/ memos/ receipts, which shall be counter signed by the General Manager after proper verification.

(iii) Qualified and experienced Accountant/Financial Controller for day to day accounting and financial transactions and submission of daily computerized returns of all transactions to KKI with volume, commission/profit earned, names and addresses of customers transacting a business in access of US Dollars or equivalent of Pak Rupees. The Account/Financial Controller shall further be made responsible for preparing and submitting periodical returns to the State Bank as may be required under the prevailing laws, rules and regulations. The Financial Controller or a person specially designated by him for such purpose shall also counter sign the bills issued by the Dealers.

(iv) Supporting clerical staff, including telephone operators, computer operators and peons.

(v) Appropriate number of armed security guards, depending upon the size of Premises and the volume of business transacted, under a contract with a reputable security services company approved by KKI.

2. In recent years, KKI has laid special emphasis to introduce the use of IT in its business field. KKI has always considered IT as a vital tool for development and to improve customer services and bringing IT based culture within the organization. KKI's entire working system is gradually being substituted by hi-tech softwares including Exchange plus for doing all accounting procedures and Remitton for handling remittance transactions. The use of these softwares necessitates hiring IT qualified personnel who can understand their mechanisms and usability. Therefore, the franchisee should have IT literate staff who can work on KKI softwares with ease and command.

3. KKI may, if it considers necessary, provide training or guidance to the Franchisee’s employees. The Franchisee shall make available such employees for training at KKI’s pertinent branch or office.

4. All the managerial and non-managerial employees shall be remunerated timely by the Franchisee who shall be responsible for paying the remuneration and benefits under the applicable laws, including labor laws and the Franchisee shall further be liable to make all statutory contributions under the applicable labor laws. At no stage, any employee, managerial or non-managerial shall be caused to be represented as an employee or agent of KKI.